Internet Channel

CWS
FAQs

SpamAssassin

Internet Channel fights on your behalf to stop spammers from making E-mail useless. See our SpamAssassin information page for ways to avoid seeing all that nasty spam. We also offer SpamAssassin relay services to tag your E-mail and hand it off to another mail server which you control. This service is very popular with Microsoft Exchange administrators battling spam. E-mail sales@inch.com for pricing on this service.

Questions?

Call us at 212-243-5200, or email: support@inch.com For issues involving sensitive information like credit card numbers or passwords, please use our secure feedback form.

Questions about my account: What type of account do I have?
How much storage space do I have and how can I see my quota?
Where is my home directory?
What does my directory structure look like?
Where do I put my webpage files?
Where is my cgi-bin located?
How do I edit files and ftp from my shell account?
What is the difference between the corporate and personal dialup accounts?
How do I password protect a directory?

Questions about our webserver configuration: What hardware do you use for the webservers?
What operating system are you running?
What software is running on the servers?
What version of perl do you have and where is it?
Where is sendmail located?
Where is your generic mail program located?
What are some related hyperlinks?

Questions about Apache, our web server: What webserver are you using and which version is it?
Can I customize the configuration of my webserver?
What files does Apache look for in a directory?
Which mime types do you support?
What is the robots.txt file?
How do I password protect directories within my website?
Where can I find additional useful information about the Apache Web Server?

Questions about Analog, our log analysis software: When are the logs rotated?
Can I get a copy of the raw data? I might want to use my own log analysis software.
Where are the error logs generated by my website?
Where can I view Analog's summary of the traffic on my website?
How are the number of accesses to my website counted, in hits or pages?
I just signed up for an Internet Channel webserver. Why does my site already have hits?
What version of Analog are you using?

Questions about cgi-bin's: Where is my cgi-bin located?
What cgi-bin scripts do I have by default?
Where can I get information about how to use the default cgi-bin programs, cgi-lib.pl, formdata.pl, mailform, urljumper.pl, analform.cgi, form.cgi, test-cgi?
Why can't I change the default cgi-bin scripts?
What restrictions are there on cgi-bin scripts?
Which version of perl do you have on the system?
Why do I get the message Forbidden You don't have permission to access my_program on this system?

Questions about MySQL, a database server: What is MySQL?
Where can I find more information about MySQL?

Didn't find the answer to your question? Try these resources.: The www.inch.com FAQs, or
Search the www.inch.com website.